Communication & Soft Skills
Improve Your Influence, Speaking, and Collaboration Skills
Language and Discrimination
How to Develop Non-discriminatory Forms of Language
Essaycraft
How to Write Impressive Essays
Customer Care - Beyond the Basics
Doing Your Best to Achieve Optimal Customer Care
Creative Problem Solving
How to Use Creativity to Get the Best Results in Tackling Problems
Teamwork Skills - Communication
Essential training on effective Team Communication and collaboration. Learn to identify signs of poor communication, measure your current levels, master different Types of Communication, and apply best practices for remote teamwork.
Negotiation Skills
Essential training on Negotiation Skills. Master The Four Phases of Negotiation , understand different negotiation styles, and learn the practical Tips to Improve Negotiation Skills and key Mistakes to Avoid for better deal outcomes.
Managing Difficult Conversations
Essential training on Managing Difficult Conversations using the structured T.A.L.K. Framework. Learn why these conversations are avoided, how to prepare for them, and the 10 Keys to a productive conversation that improves team dynamics.