Giving and Receiving Feedback in the Workplace

This critical course addresses how to move beyond poor, ineffective feedback—which often leads to increased anxiety, job security worries, and reduced productivity—to a culture of constructive, effective communication. The training explores different types of feedback (e.g., motivational, developmental) and provides practical models for how to successfully implement them in the workplace. By mastering the skills to give clear, well-structured feedback and to receive feedback with a growth mindset, all workers can improve continuously. This course is crucial for fostering better teamwork and reducing staff turnover.